Natalie Berg, a Retail Analyst and Founder of NBK Retail, looks at customer experience (CX) in the post-pandemic digital age. We're in a perpetual state of disruption, and she explains why financial services companies need to look outside the industry for inspiration. She looks at how companies like Amazon maximize CX and innovation and why customer loyalty is ultimately CX driven.

Dr. Diana Mantel

Financial services companies' net zero plans rely heavily on richness of data, argues Huw Van Steenis. There is a new phase for green investing which really needs forward metrics.

Dr. Diana Mantel

For our Accelerate panel, Huw Van Steenis, co-Chair of the World Economic Forum’s Global Future Council on Finance, starts the proceedings with sustainability. We are entering a new phase of green finance that needs to be managed. But who is winning at sustainability? Data will be at the centre of achieving net-zero, but what is needed to get there quickly?

Dr. Diana Mantel

Coming up, our Accelerate panel is focusing on the key subjects of sustainability, customer experience and AI. Looking forward to some fascinating insights from expert speakers Huw Van Steenis, Natalie Berg and Clara Durodié.

Join us virtually - register now!

Dr. Diana Mantel