Is the metaverse a passing fad? asks one delegate. John Berry says banks need to align for this new world. Eileen Burbidge says there's no one answer, it's an extension of customer experience.
One delegate has asked: is cryptocurrency too early? John Berry says yes, but there are upsides and downsides to crypto. Don't ignore it, but there are other opportunities in financial services for innovation.
Dr. Diana Mantel
Incumbents versus fintechs
10:35 22.06.2022
Interesting questions coming from delegates in our industry panel discussion. What do incumbent banks need to do to take on fintech innovators? Should we care about fintechs' lack of profitability in the current economic climate, or are we looking at long-term gains? Eileen Burbidge and John Berry have some insightful answers.