Letztes Update:
20260921211316

CLV in action: Matt Mazzarell takes the floor

18:15
21.09.2026

Most banks know CLV matters. Few have a system that identifies which customers are at risk—and tells a banker exactly what to do about it, right now.

Matt Mazzarell, AI Lead for Financial Services (Americas) at Teradata, follows Phinean's opening with a live demo of Teradata's Customer Lifetime Value application—a purpose-built solution combining traditional ML, predictive modeling, and generative AI in a single analyst experience.

In the room right now, attendees are seeing:

  • How CLV, attrition risk, and propensity scores combine into one explainable view of your book of business
  • How AI-powered clustering surfaces the segments most likely to borrow—or leave—before your team spots them manually
  • How an agent-in-the-loop synthesizes dozens of signals into a next best action, complete with call script and talk track, in real time

This is what purpose-built AI for banking looks like. Get a sneak peek into his demo.

Banking and Financial Services Seminar | Monday | 1:30 – 5:00 p.m.

18:00
21.09.2026

Phinean Gardner, Global Strategy and AI Sales Leader, Financial Services at Teradata, kicks off this afternoon's deep-dive session—and it's one built for banking professionals.

Through Teradata's Customer Intelligence Framework, attendees are exploring how data products like Customer Lifetime Value (CLV) and Customer Journey Analytics can identify the root causes of customer dissatisfaction, surface early attrition signals, and activate targeted strategies to reduce churn and strengthen customer relationships.

Three hours. Real-world demos. Expert-led discussions. The tools and insights to tackle financial services' most critical strategic challenges—all in one room.

Want to go deeper? Explore Teradata's approach to Customer Lifetime Value, built for banking.