Hannes Ley, who founded the Facebook group #ichbinhier (#Iamhere), shares some advice on how to steer and shape the tone in an online chat. He says counterspeech needs to start somewhere. Either address the tone, by asking about it, or address the content, and continue the debate.

Sabrina Fabian

Luisa Dellert, a greenfluencer and podcaster, has been posting in social media for a long time. Shes noticed that hate has become more aggressive since she first went online. At the start, people focused more on her physical attributes but now, comments are becoming increasingly personal. Also, that hatred is not happening solely online. A few years ago, she was "only" being attacked online, but she's now receiving more and more threats sent to her home in paper form.

Sabrina Fabian