To make good use of voice assistance, you need to have a balance between costs, attribution and easy use. And you have to know: Easy use is the result of elaborate development, Ricklefs says. You should also keep in mind: To develop projects using voice technology affects the entire team - from developers to marketing and sales.
When the BBC started Voice projects, they experienced the question: What kind of interactions go well on this device? For one interaction you can have many different variations of commands. And: Alexa has to know it all.
Katrin Baumer